Резюме: English-speaking manager (Одеса)

Досвід роботи

• Training content specialist/Trainer Teamwork Commerce (USA) <p>Created
  training content:</p>
  <ul>
  <li>Making training courses in
  Skilljar, AI Google Gemini and Mindsmith, including: recording training videos,
  creating hands-on exercises, quizzes and exams</li>
  <li>Administered exams based on the
  foregoing courses</li>
  <li>Provided access to the relevant
  training servers</li>
  <li>Gave one-on-one training to the
  new employees of the company</li>
  <li>In English, delivered open training to the company employees on the
  company's software updates</li>
  </ul>
• Exports/Imports manager Ukrenergochermet (Ukraine) <ul><li>Prepared and fulfilled international contracts in the
  framework of Project Management Office (PMO)</li>
  <li>Conducted marketing research</li>
  <li>Created commercial offers and tender documents</li>
  </ul>
• Project coordinator ecoFridge (Project funded by European Bank for Reconstruction and Development) <p>
  In English:</p>
  <ul>
  <li>Coordinated multiple projects
  concurrently </li>
  <li>Anticipated and assisted in
  proactively solving problems</li>
  <li>Initiated and maintained
  communications with customers</li>
  <li>Ensured the day-to-day assignments
  were completed</li>
  <li>Provided reports of activity on assigned contracts</li>
  </ul>
• Customer support agent Ukrainian technologies (Canada) <ul><li>Participated in creation of
  templates</li>
  <li>Answered incoming tickets</li>
  <li>Rendered technical assistance to
  customers</li>
  <li>Processed refunds when necessary</li>
  </ul>
• Project coordinator for Ukraine The Solid Team (USA) <p>
  Coordinated the operations and activities of The Solid Team in
  Ukraine. Major components of this position included:</p>
  <ul>
  <li>Imports and exports in a variety
  of fields</li>
  <li>Management consulting</li>
  <li>Development of business plans and
  feasibility studies</li>
  <li>Project development</li>
  </ul>